name: Hardware / QC / QA / selling
description: Issues that related with hardware, quality control, quality assurance, selling, etc.
labels:
  - question
body:
- type: markdown
  attributes:
    value: |
      Thank you for taking the time to fill out an issue. 

      We would like to inform you that we can't provide much help regarding hardware/QC/QA/selling issues because we are not controlling various vendors/manufacturers, and also we are not profiting from you buying your device.
  
      You are still welcome to ask, but please be aware that for this kind of issue, ask the seller would be the best option.

      > [!IMPORTANT]  
      If you are a seller/vendor and your customer has directed you to this page as a reference/evidence of a "broken device" or similar issue, please be aware that we are not providing any "official guarantee of a faulty device." We are only offering suggestions based on what the submitter has stated. We do not guarantee that the device is broken or anything else.
- type: textarea
  id: description
  attributes:
    label: Describe the problem
    description: "A clear and concise description of what the problem is."
  validations:
    required: true
- type: textarea
  id: hardware-info
  attributes: 
    label: Hardware information
    description: "Please provide the hardware information here."
    placeholder: |
      1. HackrfRF revision
      2. Portapack revision
      3. (if it's audio/mic/display/touchscreen/buttons related) audio chip/ CPLD/ screen info...
      4. (if hardware is visually damaged) please provide a photo
  validations:
    required: true
- type: textarea
  id: anything-else
  attributes:
    label: Anything else?
    description: Let us know if you have anything else to share.