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Code Issues Packages Projects Releases 10 Wiki Activity

Updated templates (#655)

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* Update problem-upgrading-the-firmware.md

* Update problem-upgrading-the-firmware.md

* Update bug_report.md
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jLynx
2022-05-21 13:41:44 +12:00
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commit 4aa3314906
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.github/ISSUE_TEMPLATE/problem-upgrading-the-firmware.md
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@@ -1,18 +1,36 @@
---
name: Problem upgrading the firmware
about: Deal with the firmware upgrade problems
title: Problem upgrading the firmware
labels: ''
name: Problem upgrading the firmware or booting
about: If you are having firmware upgrade or booting problems
title: ''
labels: 'firmware'
assignees: ''
---
**What is happening?**
Describe here why you are unable to upgrade the firmware. Before describing your problems, **do the following**:
----
Before creating this issue, **do the following**:
* Read the Wiki on booting: https://github.com/eried/portapack-mayhem/wiki/Won't-boot
* Read: https://github.com/eried/portapack-havoc/wiki/Update-firmware
* Watch carefully: https://www.youtube.com/watch?v=_zx4ZvurgOs
* (if you are not in Windows) also check: https://www.youtube.com/watch?v=kjFB58Y1TAo
----
**Describe the issue**
A clear and concise description of what the issue you are facing is.
**To Reproduce**
Steps to reproduce the behavior:
1. Go to '...'
2. Tap on '....'
**My Hardware**
Please specify what PortaPack hardware version you are using. You can find the list of verions here: https://github.com/eried/portapack-mayhem/wiki/PortaPack-Versions
**Affected versions**
Please tell us what version you are running. Also please try the latest nightly release before submitting this. You can find the latest nightly verison here https://github.com/eried/portapack-mayhem/releases
**Were you able to update the firmware before?**
Things might be confusing the first time, please check the video available on the link above.
@@ -20,4 +38,4 @@ Things might be confusing the first time, please check the video available on th
If is possible, swap hardware and try again. Also, try different USB cables, even if the one you are using works fine for other purposes.
**Additional**
Add photos and videos of your procedure.
If the issue is difficult to explain, additionally to the text please include images and videos.